During 2007, Terna spent 1,541,982 euro, with a 62.3% growth compared to 2006. The strong increase followed the temporary reduction of 2006, due to the need to review programs and courses after the radical changes that affected the Company at the end of 2005. In total, 146,787 training hours were held, increasing by 24% compared to 2006. The pro capite hours totaled 43 and 98% of the people benefited at least from 1 course. 97% of training hours were held in the classrooms. 2007 confirmed Terna’s focus on technical training which represents the Company’s core business: workers benefited from 56 pro capite hours of training, a high number of hours for the most numerous segment of Terna’s staff, that highlighed the Company’s focus on specialized know-how.

Terna organized its training programs into three main areas:

  • Education;
  • Context and Business Model;
  • Training;

that follow the employee from his entrance into the Company and accompany him through his developmentWorks on the electricity grid which lead to the adjustment or upgrading of the transport, transformation,connection and interconnection capacity, or an increase in operating flexibility of the grid, or the removal ofgrid elements. during all of his professional life.

Education is the field of training activities having the objective of promoting managerial and personal development. The development that occurred in the Education area in 2007 is the result of the trends that emerged from the “People Satisfaction” survey ; in particular, the survey was enriched with new formats; the series of T-People conferences, where international experts met with top-management representatives to share new approaches in developing leadership, communication and performance management, and the Terna Business Challenge, a competitive game played in teams where colleagues coming from all the different Departments put themselves to the test to create value in the electricity business with special attention on international development.

The Development Center is also part of the Education area, a particular method that joins development and training objectives by applying the experience acquired and urging participants to take on responsibility with their development plan. The Development Center is devoted to professionals, office staff and university graduates. In 2007, the Education area reached 10,249 hours of training.

Context&Business Model is the training area aimed at providing internal/external business knowledge of Terna’s field of activity, facilitating in particular the development of a Corporate Identity. The introduction course for newly hired employees (which was different for those with a high school education – “New Entry Terna” and for university graduates “Business Group Terna”) provided an initial knowledge of the working context, creating an initial sense of belonging. Developed in collaboration with colleagues, all of the Company’s top-management was involved as internal teachers. In 2007, the Context&Business Model totaled 27,651 training hours.

Training is the context that groups courses with the objective of specific professional development. The “subject” that has registered the highest growth, nearly 70% compared to 2006, and which reached the highest number of classroom hours is “Employee Health and Safety”, with a total of 46,416 hours. In general, in 2007, this area reached a total of 108,761 hours. In particular, compared to 2006, the participation of workers increased in structured courses compared to “updating sessions” coached by the head of the operative group.

All of Terna’s training programs are presently under review and during 2008 the “Campus - Experiences with the Grid” project will be carried out based on the results of this review. With this project, which will include all of Terna’s training activities, the Company wishes to create a new model for knowledge based on networking knowledge and on constantly developing the human capital. The Campus project will also have a specific location in the northern part of Rome within the Marcigliana electricity station and another location in the Viverone training center, in the province of Turin.














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